Legal Assistant/ Intake- Consumer Advocacy

Santa Ana, California, United States Full-time

National law firm seeks a qualified Legal Assistant with a great work ethic to join its team in the firm's Santa Ana, CA office. We are a full-service law firm that handles a wide range of cases.





  • Conducts compliance calls

  • Prepares and sends out welcome packages to new clients

  • Sends out Power of Attorneys to all creditors and Opposing Counsels

  • Assists with any customer services issues via phone and email

  • Call clients for information follow up

  • Handles correspondence from creditors

  • Assists FDCPA manager in regards to Power of Attorney and other case notes

  • Corresponds with creditors in regards to new Power of Attorneys

  • Updates creditor information

  • Follow up with clients for documents and questionnaires

  • Draft documents, including Retainer Agreements, Powers of Attorney, Discovery Shells, Motions for Court Costs, Motions to Compel, Case Management Statements, and Misc. Motions

  • Receive and send documents to opposing counsel and clients

  • Screen for potential violations

  • Follow up with settlement agreements

  • Handle sales calls including intake, sign-up, and follow-up

  • Obtain all relevant information for the attorney on each new sign up, prepare attorney with packet and present packet to attorney

  • Handle of debt defense settlement negotiation and keep attorney up to date with relevant information

  • Work with the Operations Manager to make sure that all hearings have an attorney and all the proper tasks are inputted and the HACA Hearings Calendar is up to date.

  • Handle cancellations of clients including drafting of SOA and/or Motions to Be Relieved as Counsel

  • Maintain the HACA Calendars which include the Pleadings, Discovery and Hearings

  • Initiates the case filings with each case


  • Bachelor’s Degree or in progress

  • Fluency in Spanish and English (verbal and written)

  • Strong research, written, and verbal communication skills

  • Be organized, detail-oriented, and able to work well under pressure and deadlines

  • Be able to multitask and interact with others professionally

  • Be able to take initiative and work as part of a team




  • $13.00- $15.00 per hour; DOE
  • Modest performance bonuses
  • Medical benefits
  • 401K after year one
  • Paid vacation days after year one






H&A is a dog friendly office. Those who are not comfortable around dogs or who have dog allergies should be advised that there are typically 3 or more dogs roaming the office.





We are an equal opportunity employer, meaning that we do not discriminate in favor of or against anyone based on age, race, religion, gender, ethnicity or any other legally protected class. Job description, duties and hours are subject to change. This is an at-will position.